About Us

Welcome to HeavenHighNyc, where we focus on providing high-quality products and exclusive offerings to our loyal customers. Our goal is to create an unparalleled experience that prioritizes quality, discretion, and efficiency.

How Payments Work

To ensure seamless and secure transactions, all payments are processed through StickiTrips, our official merch site. When you proceed to checkout, you will be redirected to StickiTrips' secure payment portal to complete your purchase.

🔔 Important: Your billing statement will reflect a charge from StickiTrips. This is normal and part of our standard checkout process.

No Refunds or Exchanges

All sales are final. We do not offer refunds, returns, or exchanges under any circumstances. Please ensure your order is correct before completing your purchase.

Contact Us

If you have any questions about your order or the payment process, feel free to contact us at:

📧 Email: issues@heavenhighnyc.com

📞 Phone: (718) 306-9021 (Text Only)

Issues with Your Order?

If you experience any issues with your order, please reach out to us as soon as possible. While we do not offer refunds or exchanges, we are happy to assist with any concerns regarding order fulfillment, shipping, or other inquiries.